Client Scare

Had to laugh this week when I visited a legal practice that shall remain nameless. I had been invited to pitch for an Independent Client Service Review programme. The firm I was told were keen to raise the bar of client care. Interesting then that on my arrival to the car park I was nearly scared away by a very officious receptionist. I was told in no uncertain terms that the space I had parked in was reserved for a partner. There was no signage and no alternative was initially offered. The angry receptionist could not have made me more unwelcome. After 2 hours on the M1 and a 6am start I was hoping to arrive for a warm bacon sandwich. Instead all I got was a flea in my ear. Client care? More like, Client Scare!