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Don’t want to sound like Nicholas Winterton but…
Posted on February 18th, 2010 No commentsTory MP Nicholas Winterton didn’t do himself any favours today when interviewed on the radio. He was challenged about why MP’s think that they should travel first class. It reminded me of a tip I picked up recently from an entrepreneur. He shared with me his secret of strategically placing a provocatively titled book on the table in front of him when travelling first class. The bait attracts interest from curious business folk and can lead to new relationships. I am going to test it. Mind, nothing too provocative!
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Client Scare
Posted on February 2nd, 2010 No commentsHad to laugh this week when I visited a legal practice that shall remain nameless. I had been invited to pitch for an Independent Client Service Review programme. The firm I was told were keen to raise the bar of client care. Interesting then that on my arrival to the car park I was nearly scared away by a very officious receptionist. I was told in no uncertain terms that the space I had parked in was reserved for a partner. There was no signage and no alternative was initially offered. The angry receptionist could not have made me more unwelcome. After 2 hours on the M1 and a 6am start I was hoping to arrive for a warm bacon sandwich. Instead all I got was a flea in my ear. Client care? More like, Client Scare!
